Shipping policy
At Stride Balance, we're committed to delivering your product safely and efficiently, no matter where you are in the world.
Worldwide Shipping
We proudly ship to customers across the globe. Whether you're in New York, London, Tokyo, or anywhere in between, we'll get your Stride Balance bag to you.
Delivery Timeline
Your total delivery time consists of two parts:
Processing Time: 2-5 Business Days This is the time we need to carefully inspect, pack, and prepare your order for shipment. Each Stride Balance product is handled with care to ensure it arrives in perfect condition.
Shipping Time: 5-10 Business Days Once your order leaves our facility, it will take 5-10 business days to reach your destination, depending on your location.
Total Estimated Delivery: 7-15 Business Days
Please note that business days are Monday through Friday, excluding public holidays.
Shipping Cost
We offer a flat-rate shipping fee of $6.99 for all orders, regardless of your location worldwide. This transparent pricing means no surprises at checkout.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your Stride Balance's journey to your doorstep.
Questions?
If you have any questions about shipping or your order status, please don't hesitate to contact our customer service team. We're here to help ensure your Luna Leather experience is exceptional from start to finish.
Please allow for possible delays during peak shopping seasons or due to circumstances beyond our control, such as customs processing or weather conditions.